policy-changes

During these unprecedented times, HLA and those we serve, are fortunate to be considered “essential businesses”. We take that responsibility seriously and are working through the current landscape the best we can. Flexibility and adaptation will be crucial as we move through these unchartered waters. We will continue to update everyone if any of these policies are to change due to conditions out of our control.

Please see new policies and delivery information effective Wednesday April 1:

UPDATED POLICIES REGARDING DELIVERY DAYS – starting with April 1 deliveries:

Please understand the Monday delivery details and recognize that you can still get deliveries on Monday if you are in the Blue locations in the chart below only IF:

  • You order by 9pm Sunday only VIA TECHNOLOGY! (Get OrderShark now)
  • You order Friday and Saturday outside of technology, you will still receive your order Monday.

Route Schedule 3-30-20

HLA is classified as an essential business.

Essential businesses will remain open.

We are operating normally and will continue to service all our customers as efficiently and effectively as possible. As previously communicated, HLA may need to modify delivery days or establish set delivery days should unforeseen circumstances arise. At this time, we are not taking any action regarding deliveries but may need to in the near future.

You will be notified IF we need to make changes.

Other essential businesses include (as of 3/20/20):

Shipping, media, insurance, warehousing, grocery, convenience stores, food production, pharmacies, healthcare providers, utilities, banks and related financial institutions.

The state of New York is mandating 100% of all non-essential employees must stay home.

RETURN & DELIVERY UPDATES

March 17, 2020

Dear Valued Customer,

Given the current COVID-19 situation, we are taking the following preventative measures;

  1. Immediate suspension of all returns until further notice. This is necessary to protect our employees from virus exposure and maximize delivery efficiency

  2. Many manufacturers are experiencing supply disruptions and as such, we may implement a “maximum order quantity”. For example, 30 cases of water ordered – 5 cases delivered. We are balancing supply with demand.

  3. Pursuant to state or local government restrictions, staffing or unforeseen circumstances, orders slated for next day, may be moved to 2nd day or we may need to establish set delivery day(s). Every effort will be made to avoid this action however, there are many circumstances out of our control.

As always, HLA is focused on protecting the safety of our employees, our customers and continuing to provide best in class service. We appreciate your cooperation as we work through this unprecedented national emergency.

Sincerely,

Harold Levinson Associates

SPRING BUYING SHOW

Corona Virus 2019

Dear Valued Customers:

Due to the current COVID-19 virus outbreak and concern for our customers and employees, HLA has decided to convert our one day physical trade show currently scheduled for Wednesday April 1, 2020 to a five day electronic trade show event.

The deals for this show will be EXACTLY the same as our regular trade show.

From Monday April 6, 2020 through Friday April 10, 2020, you will have the opportunity to place trade show deals though your sales person.

Additional details will be communicated the week before the virtual show.

If you did not receive the email communication with the link to our deals, that means we do not have your email address on file!

Please update and provide your current information to us here.

IMPORTANT INFORMATION

Corona Virus 2019

Dear Valued Customer,

As the health community and local governments monitor the new Coronavirus Disease (COVID-19), we are taking all necessary precautions at every level of our organization to address this public health crisis. Please review the information below to understand the preventative measures we are undertaking;

FACILITY:

As part of our normal overall Employee Safety Programs, we regularly disinfect our facility for airborne pathogens and have hand sanitizers throughout our facility.

In addition to this we have initiated a robust cleaning procedure which includes the following measures:

  • Hourly cleaning of all restrooms, flat surfaces, doorknobs and shared facility equipment throughout the day.
  • Nightly interior disinfection of all delivery vehicles.
  • Drivers and helpers are equipped with sanitizing wipes and safety gloves.
  • All employees are encouraged to wash their hands upon entering the warehouse, at the start and end of every.

PREVENTION:

  • Any employee with any symptoms or diagnosis relating to Hepatitis A, Shigella, Salmonella, Norovirus, E-Coli, Coronavirus D19, or Listeria will be unable to work until cleared by a physician and HLA Human Resources.
  • We are limiting access to our facility to only authorized visitors for pre-approved reasons to reduce the potential exposure to individuals.
  • We are also in contact with local and state health officials to stay on top of all coronavirus developments.
  • To ensure our employees remain aware of all available information we are posting CDC bulletins and directing them to the CDC website at cdc.gov.

INVENTORY:

Due to manufacturer’s inventory levels, we are currently experiencing some shortages on the following items:

  • Hand sanitizer
  • Aerosol Disinfectant
  • Lysol Wipes

We anticipate the level of product disruptions will be relative to the spread of coronavirus.

Our focus is always to protect all our employees and continue to provide outstanding customer service to our customer partners. We are on top of the current situation and will continue to provide you with updates as they become available.

If you have any questions, please contact your sales representative.

Sincerely,

Harold Levinson Associates

LET YOUR VOICE BE HEARD!

TELL NEW YORK LEGISLATORS “NO” ON THE TOBACCO BAN

CLICK IMAGE BELOW…

Own it Voice It

RJR Tobacco Return Policy Update:

    • RJR Tobacco has changed their return policy effective January 6, 2020.
    • The new policy requires RJR sales reps to authorize returns on the items below, by placing an authorized return sticker the product.

 

  • To support this new policy RJR has announced a suspension of returns on the above products beginning December 20, 2019 until January 20, 2020.
  • As such, HLA will not be able to accept any returns of these items during this time.
  • After January 20, 2020, only authorized RJR product that is stickered will be accepted for return.
  • Further information will be communicated by your RJR sales representative.

New York State Tax Department Changes


DECEMBER 1, 2019

Effective December 1, 2019, there will be a new tax on all vapor products PLUS if you are a person who intends to sell vapor products at retail, you must obtain a Vapor Products Dealer Certificate of Registration from the Tax Department for each retail location, online location, and vending machine in which vapor products are sold.

Own it Voice It

MENTHOL BAN

NYC & 5 BOROUGHS - TAKE ACTION NOW!

SAY NO TO THE MENTHOL BAN. This is a MAJOR THREAT to your store!  We have provided you with the tools you need to share your voice! Click “Read More” for details.

MENTHOL BAN

CRANSTON RHODE ISLAND - TAKE ACTION NOW!

SAY NO TO THE MENTHOL BAN. This is a MAJOR THREAT to your Cranston, Rhode Island store! 

VAPE RETURN POLICY UPDATE:

ALL HLA TERRITORIES

EFFECTIVE 10/8/19

RETURN POLICY FOR VAPE PRODUCT

HLA IS LIFTING THE VAPE PRODUCT RETURN RESTRICTION AS PER OUR RETURN POLICY. WE APPRECIATE YOUR PATIENCE. ANY CHANGES TO THIS POLICY WILL BE COMMUNICATED IMMEDIATELY.

HLA WILL TAKE BACK, THE STATES LISTED BELOW,  ANY EXPIRED VAPE PRODUCT AS PER OUR CURRENT RETURN POLICY … (SEE AUTHORIZED PRODUCTS PER STATE BELOW)

PLEASE CONTINUE TO DIRECT ANY AND ALL QUESTIONS RE: THE VAPE LEGISLATION TO THE DEPARTMENT OF HEALTH’S HOTLINE: 1-888-364-3046

Retailers may return any of the Affected Products listed on their appropriate State tab below from now until further notice for a credit at your purchase price as an open return during this return event.

To qualify for an authorized return and ensure proper credit is given your return must meet the following criteria:

  • Your return is prepared after 10/8/19 and submitted* to us on or before date to be named later

  • Only affected products are included (note: Specific products are allowed for specific states)

  • The return is prepared and communicated to us in accordance with our return policy

  • Products that are being returned are in complete consumer units in original packaging

  • *SUBMISSION PROCESS MUST BE COMPLETED AS FOLLOWS:

    • Vape Return Form
    • Fill out form in its entirety
    • PRINT form and hand to driver along with your authorized product Vape returns!

Contact your sales rep for more questions or discuss with your HLA driver.

Rhode Island

These are the ONLY PRODUCTS That Have Authorized Vape Returns in Rhode Island

  • HLA will ONLY Pick up Authorized Vape Returns –NO Other Products.
  • No Candy, Gum, Mints, etc. Product Pick Ups –NO EXCEPTIONS.

NO OTHER PRODUCT WILL BE ACCEPTED FOR RETURN DURING THIS TIMEFRAME

To process your return you MUST fill out and PRINT this form and hand it to your driver with your return!

Contact your sales rep for more questions.

Below are the only products HLA will be accepting for the State of Rhode Island during this return process:

SUPPLIER HLA # Product Description Only Manufacturer’s Number
Fontem 154833 BLU PLUS TOB TANK 5/3′
Fontem 154834 BLU PLUS MENTH TANK 5/3′
FONTEM US INC 154832 BLU PLUS CHERRY TANK 5/3′ B7004B
FONTEM US INC 154835 BLU PLUS VANILLA TANK 5/3′ B7005B
FONTEM US INC 155714 BLU VANILLA DISPOSABLE 5CT B1016VV
FONTEM US INC 155933 BLU PLUS POLAR MINT TANK 5/3′ 2149059
FONTEM US INC 156272 BLU POLAR MINT DISPOSABLE 5′ 2149050
FONTEM US INC 156404 BLU CHERRY DISPOSABLE 5CT B1016CC
FONTEM US INC 156531 MY BLU VANILLA PODS 5/2′ B8305B
FONTEM US INC 156532 MY BLU CHERRY PODS 5/2′ B8304B
FONTEM US INC 156533 MY BLU POLAR MINT PODS 5/2′ B8307B
FONTEM US INC 156930 MY BLU INTENSE CITRA 2.5% 3ML 5/2′ VS7204
FONTEM US INC 156931 MY BLU INTENSE HONEY 2.5%3ML 5/2 VS7205
FONTEM US INC 156932 MY BLU INTENSE MELON 2.5%3ML 5/2 VS7202
FONTEM US INC 156933 MY BLU INTENSE NEON 2.5%3ML 5/2 VS7203
FONTEM US INC 156935 MY BLU INTENSE CITRA 4%3ML 5/2 VS6204
FONTEM US INC 156936 MY BLU INTENSE HONEY 4%3ML 5/2 VS6205
FONTEM US INC 156937 MY BLU INTENSE MELON 4%3ML 5/2 VS6202
FONTEM US INC 156938 MY BLU INTENSE NEON 4%3ML 5/2 VS6203
FONTEM US INC 157207 MY BLU INTENSE MINT 2.4% 3ML 5/2′ VS7206
FONTEM US INC 157209 MY BLU INTENSE MINT 3.6% 3ML 5/2′ VS6206
FONTEM US INC 157210 MY BLU INTENSE BUNDLE KIT 9CT B9500V
FONTEM US INC 157592 MY BLU INTENSE FRSH MNT 2.4% 3ML 5/2 VS7208
FONTEM US INC 157593 MY BLU INTENSE FRSH MNT 3.6% 3ML 5/2 VS6208
R. J. REYNOLDS TOBACCO C 155323 VUSE CART.CHAI 5PK 175
R. J. REYNOLDS TOBACCO C 155324 VUSE CART.CREMA 5PK 172
R. J. REYNOLDS TOBACCO C 155325 VUSE CART.BERRY 5PK 271
R. J. REYNOLDS TOBACCO C 155326 VUSE CART.MINT 5PK 178
R. J. REYNOLDS TOBACCO C 155986 vuse vibe mint tank 5 812
R. J. REYNOLDS TOBACCO C 156371 VUSE CART.NECTOR 5PK 569
R. J. REYNOLDS TOBACCO C 156372 VUSE CART.MELON 5PK 572
R. J. REYNOLDS TOBACCO C 156397 VUSE CIRO CART.MINT 5PK 1495
R. J. REYNOLDS TOBACCO C 156398 VUSE CIRO CART.NECTAR 5PK 1496
R. J. REYNOLDS TOBACCO C 156399 VUSE CIRO CART.MELON 5PK 1497
R. J. REYNOLDS TOBACCO C 156491 VUSE VIBE MINT TANK 5′ 1534
R. J. REYNOLDS TOBACCO C 156492 VUSE VIBE NECTAR TANK 5′ 1537
R. J. REYNOLDS TOBACCO C 156493 VUSE VIBE MELON TANK 5′ 1540
R. J. REYNOLDS TOBACCO C 156494 VUSE VIBE MENTHOL TANK 5′ N 1543
R. J. REYNOLDS TOBACCO C 156545 VUSE VIBE TROPICAL TANK 5′ 1546
R. J. REYNOLDS TOBACCO C 156922 VUSE ALTO POD MIXED BERRY 5′ 1633
R. J. REYNOLDS TOBACCO C 157062 VUSE CIRO CART TROPICAL 5PK 1498
R. J. REYNOLDS TOBACCO C 157595 VUSE ALTO POD MINT 2.4% 5/2′ 1789
R. J. REYNOLDS TOBACCO C 157596 VUSE ALTO POD MIXED BERRY 2.4% 5/2′ 1795
LOGIC TECHNOLOGY DEVELOPMENT/JTI 156335 LOGIC PRO REFILLS MENTHOL upc 815058022443
LOGIC TECHNOLOGY DEVELOPMENT/JTI 156928 LOGIC PRO REFILLS FRESH MENTHOL upc 815058022658
LOGIC TECHNOLOGY DEVELOPMENT/JTI 156926 LOGIC PRO REFILLS STRAWBERRY upc 815058022511
LOGIC TECHNOLOGY DEVELOPMENT/JTI 156334 LOG PRO REFILLS BERRY MINT upc 815058022528
LOGIC TECHNOLOGY DEVELOPMENT/JTI 156333 LOGIC PRO REFILLS CHERRY upc 815058022450
LOGIC TECHNOLOGY DEVELOPMENT/JTI 156329 LOGIC POWER CHERRY CARTRIDGES upc 815058022375
LOGIC TECHNOLOGY DEVELOPMENT/JTI 156326 LOGIC POWER CHERRY KIT upc 815058022368
LOGIC TECHNOLOGY DEVELOPMENT/JTI 156330 LOGIC POWER MENTHOL CARTRIDGES upc 815058022351
LOGIC TECHNOLOGY DEVELOPMENT/JTI 156327 LOGIC POWER MENTHOL KIT upc 815058022337
LOGIC TECHNOLOGY DEVELOPMENT/JTI 156925 LOGIC POWER DISPOSABLE MENTHOL upc 815058022894

Download Authorized Product List for Vape Returns in Rhode Island

Massachusetts

These are the ONLY PRODUCTS That Have Authorized Vape Returns in Massachusetts

  • HLA will ONLY Pick up Authorized Vape Returns –NO Other Products.
  • No Candy, Gum, Mints, etc. Product Pick Ups –NO EXCEPTIONS.

NO OTHER PRODUCT WILL BE ACCEPTED FOR RETURN DURING THIS TIMEFRAME

To process your return you MUST fill out and PRINT this form and hand it to your driver with your return!

Contact your sales rep for more questions.

Below are the only products HLA will be accepting during the return process from Massachusetts stores

HLA # PRODUCT DESCRIPTION
Supplier
VUSE 156917 VUSE ALTO KIT ORIGINAL
VUSE 156918 VUSE ALTO KIT POWER UNIT
VUSE 157594 VUSE ALTO POD ORIGINAL 2.4
VUSE 157595 VUSE ALTO POD MINT 2.4
VUSE 157596 VUSE ALTO POD MIXED BERRY 2.4
VUSE 157597 VUSE ALTO POD RICH TOBACCO 2.4
VUSE 156919 VUSE ALTO POD ORIGINAL 5.0
VUSE 156920 VUSE ALTO POD MENTHOL 5.0
VUSE 156921 VUSE ALTO POD RICH TOBACCO 5.0
VUSE 156922 VUSE ALTO POD MIXED BERRY 5.0
VUSE VUSE ALTO POD ORIG 5.0 $3.50 OFF 0.2M
VUSE 157503 VUSE ALTO POD MEN 5.0 $3.50 OFF 0.2M
VUSE 156395 VUSE CIRO ORIGINAL KIT
VUSE 157376 VUSE CIRO KIT POWER UNIT
VUSE 157061 VUSE CIRO FUSION CARTRIDGE
VUSE 156400 VUSE CIRO MENTHOL CARTRIDGES
VUSE 156397 VUSE CIRO MINT CARTRIDGES
VUSE 156399 VUSE CIRO MELON CARTRIDGES
VUSE 156398 VUSE CIRO NECTAR CARTRIDGES
VUSE 156396 VUSE CIRO ORIGINAL CARTRIDGES
VUSE 157062 VUSE CIRO TROPICAL CARTRIDGE
VUSE 154515 VUSE SOLO ORIGINAL KIT
VUSE 157377 VUSE SOLO KIT POWER UNIT
VUSE 155325 VUSE SOLO BERRY CARTRIDGES
VUSE 155323 VUSE SOLO CHAI CARTRIDGES
VUSE 155324 VUSE SOLO CREMA CARTRIDGES
VUSE 156372 VUSE SOLO MELON CARTRIDGES
VUSE 155326 VUSE SOLO MINT CARTRIDGES
VUSE 154519 VUSE SOLO MENTHOL CARTRIDGES
VUSE 156371 VUSE SOLO NECTAR CARTRIDGES
VUSE 154518 VUSE SOLO ORIGINAL CARTRIDGES
VUSE 156837 VUSE SOLO ORIG CARTRIDGES $1 OFF 0.2M
VUSE 156838 VUSE SOLO MEN CARTRIDGES $1 OFF 0.2M
VUSE 156489 VUSE VIBE ORIGINAL KIT
VUSE 157378 VUSE VIBE KIT POWER UNIT
VUSE 156544 VUSE VIBE FUSION TANKS
VUSE 156493 VUSE VIBE MELON TANKS
VUSE 156494 VUSE VIBE MENTHOL TANKS
VUSE 156491 VUSE VIBE MINT TANKS
VUSE 156492 VUSE VIBE NECTAR TANKS
VUSE 156490 VUSE VIBE ORIGINAL TANKS
VUSE 156545 VUSE VIBE TROPICAL TANKS
Fontem 154833 BLU PLUS TOB TANK 5/3′
Fontem 154834 BLU PLUS MENTH TANK 5/3′
Fontem 154832 BLU PLUS CHERRY TANK 5/3′
Fontem 154835 BLU PLUS VANILLA TANK 5/3′
Fontem 155714 BLU VANILLA DISPOSABLE 5CT
Fontem 155716 BLU PLUS EXPRESS KIT
Fontem 155933 BLU PLUS POLAR MINT TANK 5/3′
Fontem 156272 BLU POLAR MINT DISPOSABLE 5′
Fontem 156402 BLU CLASSIC DISPOSABLE
Fontem 156403 BLU MENTHOL DISPOSABLE
Fontem 156404 BLU CHERRY DISPOSABLE 5CT
Fontem 156427 BLU NEW PLUS EXPRESS KIT
Fontem 156529 MY BLU GOLD LEAF PODS
Fontem 156530 MY BLU MENTHOL PODS
Fontem 156531 MY BLU VANILLA PODS 5/2′
Fontem 156532 MY BLU CHERRY PODS 5/2′
Fontem 156533 MY BLU POLAR MINT PODS 5/2′
Fontem 156930 MY BLU INTENSE CITRA 2.5% 3ML 5/2′
Fontem 156931 MY BLU INTENSE HONEY 2.5%3ML 5/2
Fontem 156932 MY BLU INTENSE MELON 2.5%3ML 5/2
Fontem 156933 MY BLU INTENSE NEON 2.5%3ML 5/2
Fontem 156934 MY BLU INTENSE TOBACCO 2.5%
Fontem 156935 MY BLU INTENSE CITRA 4%3ML 5/2
Fontem 156936 MY BLU INTENSE HONEY 4%3ML 5/2
Fontem 156937 MY BLU INTENSE MELON 4%3ML 5/2
Fontem 156938 MY BLU INTENSE NEON 4%3ML 5/2
Fontem 156939 MY BLU INTENSE TOBACCO 4%
Fontem 157205 MY BLU DEVICE
Fontem 157206 MY BLU INTENSE TOBACCO 3.6%
Fontem 157207 MY BLU INTENSE MINT 2.4% 3ML 5/2′
Fontem 157208 MY BLU INTENSE TOBACCO 2.4%
Fontem 157209 MY BLU INTENSE MINT 3.6% 3ML 5/2′
Fontem 157210 MY BLU INTENSE BUNDLE KIT 9CT
Fontem 157592 MY BLU INTENSE FRSH MNT 2.4% 3ML 5/2
Fontem 157593 MY BLU INTENSE FRSH MNT 3.6% 3ML 5/2
LOGIC / JTI 156335 LOGIC PRO REFILLS MENTHOL
LOGIC / JTI 156928 LOGIC PRO REFILLS FRESH MENTHOL
LOGIC / JTI 156926 LOGIC PRO REFILLS STRAWBERRY
LOGIC / JTI 156334 LOG PRO REFILLS BERRY MINT
LOGIC / JTI 156333 LOGIC PRO REFILLS CHERRY
LOGIC / JTI 156329 LOGIC POWER CHERRY CARTRIDGES
LOGIC / JTI 156326 LOGIC POWER CHERRY KIT
LOGIC / JTI 156330 LOGIC POWER MENTHOL CARTRIDGES
LOGIC / JTI 156327 LOGIC POWER MENTHOL KIT
LOGIC / JTI 156925 LOGIC POWER DISPOSABLE MENTHOL
LOGIC / JTI 156924 LOGIC POWER DISPOSABLE TOBACCO
LOGIC / JTI 156331 LOGIC POWER TOBACCO CARTRIDGES
LOGIC / JTI 156328 LOGIC POWER TOBACCO KIT
LOGIC / JTI 156336 LOGIC PRO REFILLS TOBACCO
LOGIC / JTI 156927 LOGIC PRO REFILLS TOASTED TOBACCO
LOGIC / JTI 156332 LOGIC PRO DEVICE

DOWNLOAD AUTHORIZED PRODUCT LIST MASS

PAST COMMUNICATIONS

NEW YORK STATE CUSTOMERS

EFFECTIVE 10/4/19

HLA will continue to sell Flavored Vape Products until further regulation.

A New York state regulation banning the sale of flavored e-cigarettes and vaping products has been put on hold by a state appellate court.

Judges granted a temporary restraining order Thursday that stops the state from enforcing a ban set to begin Oct. 4. They are expected to rule on a preliminary injunction at an Oct. 18 court date.

DUE TO THE UNCERTAINTY OF MANUFACTURERS POLICIES AND AMBIGUITY OF LEGISLATIONS, WE ARE NOT ACCEPTING ANY RETURNS ON FLAVORED VAPE PRODUCTS. UNTIL FURTHER NOTICE.

PLEASE DIRECT ANY AND ALL QUESTIONS RE: THE VAPE LEGISLATION TO THE DEPARTMENT OF HEALTH’S HOTLINE: 1-888-364-3046

NEW YORK STATE CUSTOMERS

EFFECTIVE 9/30/19

ALL CUSTOMERS IN NEW YORK STATE!

CLICK TO READ THE IMPORTANT & TIME SENSITIVE INFORMATION REGARDING VAPE RETURNS IN NEW YORK STATE.

Which authorized products, what HLA is accepting and dates NYS has dictated.

PAST COMMUNICATIONS

ALL MASSACHUSETTS
CUSTOMERS!

EFFECTIVE 9/25/19

Effective Immediately – HLA Is NOT accepting returns on ANY Vaping product OR SELLING any Vaping Product until Further Notice. We are forced to take this action due to state and local government actions banning vape products.

This is for the state of MASSACHUSETTS

ALL CUSTOMERS

(excluding MASSACHUSETTS & NEW YORK)

EFFECTIVE 9/25/19

Effective Immediately – HLA Is SUSPENDING ALL returns on ANY vaping product until further notice. We are forced to take this action due to state and local government actions banning vape products.

This is for all States (excluding MA & NYS)

For NYS see 9/30/19 statement

September 2019

STOP Town of Hempstead Legislation

September 24, the Town of Hempstead will be voting on a local law to create a new Subsection “E” of Section 121-3 of Chapter 121 of the Town Code, in relation to enacting a blanket prohibition on the sale of e­liquid flavored tobacco product. This is a MAJOR THREAT to convenience stores!

PAST COMMUNICATIONS

September 2019

NYS Tax Increase

Starting September 1, 2019, New York State Prepaid Sales Tax Rate is increasing. The change effects cigarette packs of 20 and packs of 25.

July 2019

STOP Albany Legislation

July 8, the Albany County Legislature will be voting on a local law to ban the sale of all flavored tobacco products in the county.  ALL FLAVORS. ALL PRODUCTS. This is a MAJOR THREAT to convenience stores!

January 2019

Prebook Announcement

Please be advised that starting on April 1, 2019, any cigarette pre-books assigned to your account will be automatically sent with your regular delivery. THIS PRODUCT CANNOT BE REFUSED OR RETURNED…